Contact CertiChecker
Have a question about verification, pricing, or issuing certificates with QR codes and verification links? You may find the answer below — or get in touch with our team.
Verifying a certificate
Verification is public. Use the Certificate ID + learner surname, or scan the QR code / open the verification link.
Go to verificationPricing & plans
Start free and upgrade as you grow. All plans include verification pages, QR codes, custom IDs, embed code and more.
View pricingOnboarding & setup
Need help setting up your issuer profile, custom certificate IDs, or embedding verification on your website? Message us.
Contact supportFrequently asked questions
Do I need an account to verify a certificate?
No. Certificate verification is public and does not require an account.
What information is required to verify a certificate?
You’ll need the Certificate ID and the learner’s last name exactly as shown on the certificate. If the issuer enabled it, you can also verify using the QR code / verification link.
What’s included in all plans?
Every plan includes: Public Verification Page, QR Codes and Verification Links, Custom Certificate IDs, Embed Verification Code, Issue History, Email Support, and more.
What happens if a subscription expires?
Verification remains visible, but a notice may be shown indicating the issuer’s subscription status.
Get in touch
If your question isn’t covered above, send us a message and we’ll respond as soon as possible.
Tip: If you’re reporting a verification problem, please don’t include sensitive learner data. Certificate ID + surname is enough for us to investigate.